Lazy language shifts the responsibility of understanding to the shoulders of the listener. Let’s do better.

Any difficult conversation is really three conversations - one has been the most important to my growth as a facilitator.

Pocket phrases are plainly worded statements that help you more effectively engage in moments where you feel challenged as a facilitator.

Can cultural institutions - defined for centuries as knowledge keepers and taste makers - thrive by being more intellectually humble?

We adapted Dr. Arthur Aron’s 36 questions for use in a new kind of social experiment, aimed at helping us fall in civic love.

When organizations operate from a scarcity mindset, a few things happen…